Never leave a customer waiting with 24/7 AI-powered support
Vatdi is an AI chatbot for after-hours support that delivers accurate answers to customer questions around the clock, even when your team is offline. It handles inquiries, captures leads, and escalates urgent issues to on-call staff. Free plan available with no credit card required.
Last updated
2K+
Active Users
100K+
Conversations Handled
24/7
Always Online
10K+
Human Handovers
Customers in different time zones get no help
After-hours leads go cold by morning
Night shift staffing is expensive
Urgent issues missed overnight
24/7 customer question answering
After-hours lead capture
Urgent issue escalation
Overnight conversation summaries
Vatdi does not sleep, take breaks, or call in sick. It answers customer questions at 2 AM the same way it does at 2 PM, using your approved content as its knowledge source. Every customer gets a consistent experience regardless of when they visit.
Not every after-hours inquiry can wait until morning. Vatdi identifies urgent issues like security concerns or order emergencies and escalates them to your on-call team via SMS, Slack, or email with full conversation context.
When your team logs in, Vatdi provides a summary of overnight conversations, unresolved questions, and leads captured. Your team starts the day with full visibility instead of a pile of unread emails.
Install on your store in one click, or paste the one-line widget on any other site.
Yes. Vatdi operates continuously without downtime, handling customer inquiries any time of day or night.
Yes. Define escalation rules and Vatdi alerts your on-call team via SMS, Slack, or email for high-priority issues.
Vatdi captures the full conversation and creates a ticket for your team to follow up on when they are back online.
Yes. A morning briefing summarizes all after-hours conversations, unresolved items, and captured leads.
Significantly. Vatdi costs a fraction of a single night-shift agent and scales to handle unlimited concurrent conversations.
Deploy an AI chatbot trained on your business data in under 5 minutes. No credit card required.
