Resolve customer questions in seconds, not hours
Vatdi is an AI chatbot for customer support that trains on your help docs, product manuals, and past tickets to resolve inquiries instantly. It handles repetitive questions 24/7, escalates complex issues to human agents, and reduces average response time from hours to seconds. Free plan available.
Last updated
2K+
Active Users
100K+
Conversations Handled
24/7
Always Online
10K+
Human Handovers
Long wait times frustrate customers
Repetitive tickets burn out support agents
Scaling support means hiring more staff
Inconsistent answers across agents
Automated ticket resolution
After-hours customer support
Knowledge base self-service
Agent assist and handoff
Vatdi handles password resets, order status checks, return policies, and how-to questions without human intervention. Your support team focuses on complex issues that actually need a human touch, improving both agent satisfaction and customer experience.
When a conversation requires a human, Vatdi transfers the full chat history and context to your agent in real time. Integrates with Zendesk, Freshdesk, Intercom, and email so your workflow stays intact.
Track resolution rate, customer satisfaction scores, escalation frequency, and top unanswered questions. Vatdi highlights knowledge gaps so you can update your docs and improve automation rates week over week.
Install on your store in one click, or paste the one-line widget on any other site.
Vatdi augments your team by handling repetitive questions. Complex or sensitive issues are seamlessly handed off to human agents.
Vatdi integrates with Zendesk, Freshdesk, Intercom, Slack, email, and more via API and native connectors.
Vatdi answers are grounded in your uploaded content so accuracy depends on your docs. It cites sources and flags low-confidence replies.
Most teams go live within 30 minutes by uploading existing help articles and FAQs.
Yes. Vatdi auto-detects the customer language and responds in 95+ languages.
Software that answers customers' support questions itself, from your own content, and passes the rest to a person. The good ones say when they do not know rather than inventing an answer. Vatdi answers from your catalogue, pages and uploaded files on your website and your own WhatsApp Business number, and hands over to your team with the conversation attached.
Deploy an AI chatbot trained on your business data in under 5 minutes. No credit card required.
WhatsApp is a trademark of WhatsApp LLC, a Meta company. Vatdi is an independent product and is not affiliated with, endorsed by or sponsored by WhatsApp LLC or Meta Platforms, Inc.
