Shopware Extension

AI Chatbot for Shopware — Free Extension

Vatdi is a free AI chatbot extension for Shopware 6.x. Install in 5 minutes, auto-sync your catalog, answer customer questions with AI trained on your own store, and hand complex conversations to a human agent. Free plan forever. No credit card.

Shopware 6.x Free Forever Plan No Credit Card Required Easy Connect — no keys to copy

Shopware Chatbot Installation

Install in under 5 minutes. One-click Easy Connect — no API keys, no codes to copy.

1

Create your free Vatdi account

Sign up and add your store domain — takes under a minute.

2

Upload the extension

In your Shopware admin: Extensions → My extensions → Upload extension, then Install and Activate.

3

Click Easy Connect

Open the extension's configuration and click Easy Connect — your store links to Vatdi automatically.

4

Your chatbot is live

The widget appears on your storefront and your catalog syncs into the AI's knowledge base.

Shopware AI Chatbot Features

Everything your store needs for automated customer support.

Trained on Your Data

Products, categories, pages, shipping and policy documents sync into the AI's knowledge base — answers come from your store, not generic guesses.

Order Status Tracking

Customers check order status directly in chat using their order ID and email. Deflects the "where is my order?" tickets that dominate support queues.

Lead Capture

Automatically captures visitor emails, phone numbers, and names — scored and qualified in your Vatdi dashboard.

Human Handover

Seamlessly transfer complex conversations to your support team. Agents see the full chat history for context.

95+ Languages

Auto-detects visitor language and responds accordingly — ideal for international Shopware stores.

Free to Start

Full-featured free plan with the AI chatbot, training, and lead capture. Upgrade only when your traffic grows.

Shopware Compatibility

Works with supported Shopware versions and every theme we've tested.

Shopware 6.x

One extension covers all supported versions — no separate builds to choose between.

All Themes

The chat widget renders above your theme and is fully customizable — colors, position, and welcome message match your brand.

Mobile Ready

Responsive widget optimized for phones and tablets, where most shopping conversations happen.

Why Shopware Owners Choose Vatdi

Built for e-commerce conversations, not generic chat.

Built for E-commerce

Unlike generic chatbots, Vatdi understands product catalogs, order workflows, and shopping behavior.

  • Smart Product Answers - the AI recommends and explains products from your own catalog
  • Instant Order Updates - customers get real-time order status without contacting support
  • Automated FAQ Responses - shipping, returns, and product questions handled automatically
  • Human When It Matters - complex conversations escalate to your team with full context

Proven Results

Stores using the Vatdi AI chatbot report:

  • 60% reduction in support tickets
  • 24/7 instant customer support
  • 35% more leads captured
  • <3s average response time

Shopware Chatbot FAQ

Common questions about the Vatdi AI chatbot for Shopware.

Which Shopware versions are supported?

Shopware 6.x (self-hosted). Shopware Cloud support arrives with our hosted-app rollout.

Is there a free plan?

Yes. The free plan includes the AI chatbot, product training, and lead capture — no credit card needed.

Prefer hands-off setup?

Create your free account and request our expert setup service. We'll handle installation, sync, and AI training for you — completely free!

Start Free — Get Expert Setup

Get Your Shopware AI Chatbot Today

Join the stores using Vatdi for 24/7 automated customer support.

Download the Extension Need help? Contact us
Free plan forever No credit card required 5-minute setup