What changed in Vatdi
Product changes a merchant or a shopper can see, newest first. Internal work is left out.
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Website
Every page title and description reviewed
Titles and descriptions on all public pages now say what the page is about and nothing the product does not do. Blog titles are no longer cut mid-word.
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Chat
Order lookup understands typed details in any language
A customer who types an order number and the email or phone on the order gets a live status reply, in whatever language they wrote. The order form is still there for those who prefer it.
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Chat
OpenCart coupons show their minimum order
When the AI offers a coupon from an OpenCart store, the card now states the minimum order value, so shoppers are not surprised at checkout.
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Website
A live demo you can try without signing up
The demo page walks you through asking the chatbot real questions on a working demo store: product questions, an order lookup and a handover to a person.
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Dashboard
Visitor details as a tile grid
The conversation view shows who the visitor was — page, device, language, previous visits — as tiles that wrap instead of clipping.
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Dashboard
One honest usage number
Usage shows conversations against your plan cap, the only limit that exists. Product sync no longer counts against the knowledge allowance.
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Dashboard
See what you already have but are not using
A short checklist in the dashboard points out included features a store has not switched on yet — human handover hours, lead capture, quick replies — with one-click setup.
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Chat
Faster answers under load
Embedding work for paying stores is served first and transient provider failures are retried automatically, so training and answers keep flowing during busy periods.
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Dashboard
Lead notifications from another site switch you to it
Clicking a lead notification from a different store asks to switch and then opens the lead, instead of landing on the wrong store.
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Website
New public design system
One set of type, colour, spacing and motion rules across the whole site; pricing shows shared features once and the real differences per plan; the site is fully usable on phones.
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Pricing
Every feature on every plan, in writing
Plan pages, comparison pages and FAQs now state the one rule that was always true: plans differ by monthly conversation volume and the badge, never by features.
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Plugins
Order lookup on Joomla, Drupal and Magento
Joomla 1.2.0 (VirtueMart and HikaShop), Drupal Commerce 1.2.0 and Magento 1.2.1 add live order-status answers, joining WooCommerce, OpenCart, PrestaShop and Shopware.
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Chat
A plain "yes" after an offer now works
When the AI offers something and the visitor answers "yes", the conversation continues correctly in every language instead of restarting.
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Dashboard
Real-time inbox fixed on every store
Handover requests and new messages reach the team inbox instantly again; a configuration fault had delayed them for some stores.
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Quality
Conversation grades understand auto-closed chats
The 0–10 grade on each conversation no longer penalises a chat that simply ended when the visitor left; advice under each grade tells you what to add to your knowledge base.
Plugin release notes live on each platform page under Integrations. Questions about a change: contact us.