Vatdi vs Drift

"Drift alternative" searches are mostly two groups: B2B marketers priced out after Drift moved upmarket, and store owners who heard "AI chat" and typed the first brand they knew. This page is for both, but the advice is different.

If you are the first group, Vatdi will capture and score leads and hand them to a person, but it will not book calendar slots or write to Salesforce. If you are the second group, you were never Drift's customer, and Vatdi is built for exactly what you need.

Drift stopped publishing prices some time ago; since the Salesloft acquisition it is sold as part of a revenue platform, and public reports put entry pricing around $2,500 a month billed annually. There is no free plan and no self-serve signup. That is normal for enterprise B2B software and unusual for a chat widget.

Vatdi lists everything: Free ($0, 15 conversations a month, every feature), Starter ($4.49/month) and Grow ($7.49/month, unlimited replies). No sales call, no annual lock-in, unlimited teammates.

Drift is trained to qualify: it asks the visitor about company size and intent, matches them to a playbook, and gets a rep on the line or a meeting on the calendar. It is very good at that.

Vatdi is trained on your store. It syncs products, pages and policies from WooCommerce, OpenCart, PrestaShop, Magento, nopCommerce or Shopware (Shopify stores are learned from the storefront), and answers from that data with prices, stock and links, in 95+ languages. It checks order status for customers, offers coupons where you allow it, and surfaces your real best sellers. When it captures a lead it scores it on intent and completeness so you know which ones to call first.

Drift routes to named reps by territory and account, with calendar booking and CRM write-back. Vatdi's handover is simpler and fits a store: the AI offers a human when it should, your team gets an alert, someone joins from the same widget the customer sees, and hands back to the AI when done. If nobody answers, the customer is told honestly and the missed handoff shows in your reports.

Vatdi has three plans and no per-seat pricing, so adding a teammate never changes your bill. Every plan has every feature; they differ by monthly volume, and only paid plans can remove the badge.

• Free — $0. One store, 15 conversations a month, 100 knowledge items and 200 synced products. Every feature is included — order tracking, human handover, the team inbox, analytics — so you can run it on real visitors before you pay anything.
• Starter — $4.49/month. 150 conversations, 500 knowledge items, 2,000 synced products, and the "Powered by Vatdi" badge can be removed.
• Grow — $7.49/month. Unlimited conversations, unlimited knowledge items, 10,000 synced products, and the "Powered by Vatdi" badge can be removed.

Every plan includes training on your own products, pages and policies, 95+ languages with automatic detection, order tracking, human handover, lead capture and coupons. There is no setup fee and you can cancel from the billing page at any time.

We would rather you pick the right tool than pick us and churn. Drift is the right tool if you sell to businesses, need account-based playbooks, meeting booking, rep routing by territory and native Salesforce or Marketo integration, and have the budget for an enterprise contract. Vatdi does none of that and is not trying to.

Vatdi is built for one job: answering shoppers on your website from your own store data, and handing them to a person when it matters. It does not do WhatsApp, Messenger or email ticketing, and it is not a marketing automation suite. If your support runs primarily through those channels, keep the tool that owns them and use Vatdi for the website widget, or skip us.

Install the Vatdi app or plugin for your platform, let it sync the catalogue, paste in any answers you had scripted in Drift playbooks, and replace the script tag. It takes an afternoon and you can run both widgets during the switch.