Customer stories
Real stores, their own numbers
What each store sells, what it connected, and what its Vatdi dashboard shows for the period. Every page is published with the merchant's permission, and nothing on them is an estimate.
5 stores
OpenCart · WooCommerce Figures from each store's dashboard
Echo DecoHome décor and seasonal goods
Echo Deco answers Greek shoppers across 18,000 products, and 97 of every 100 chats never need a person
97%Chats resolved without a person
33%Started outside 9 to 6, Athens time
OpenCart
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Zion HealthNatural health and skincare
Zion Health's shoppers write from 14 countries, mostly after California hours, and get an answer in 7 seconds
58%Started outside 9 to 6, Pacific time
14Countries shoppers wrote from
OpenCart
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Alege Curs CalificareVocational training
Half of this Romanian school's chats are enrolment questions, nearly half arrive after office hours, and each is answered in Romanian in 12 seconds
50%Questions about a course or enrolling
46%Started outside 9 to 6, Bucharest time
OpenCart
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Bombay FurnitureOffice and bedroom furniture
Two thirds of Bombay Furniture's visitors ask which piece fits; the assistant answers from the catalogue in 13 seconds, day or night
65%Questions asking which piece fits
47%Started outside showroom hours
WooCommerce
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J & J InkCustom apparel and promotional products
A Springfield print shop's first buyers arrived at the weekend and got product answers in 15 seconds, with nobody in the shop
100%Chats outside shop hours
15 sMedian first reply
WooCommerce
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Where the numbers come from
Each store's own Vatdi dashboard, for the period stated on the page. Vatdi's internal test traffic is excluded before counting.
What "handed to a person" means
A conversation a human on the store's team took over. Everything else was answered from the store's synced catalogue and pages.
Why there are no star ratings
We publish what a store set up and what happened, in plain figures the merchant has seen and approved. Quotes appear only when an owner has given one.
Running Vatdi? Be the next story.
A 15-minute call or six written answers, a draft you approve word for word, and a page with your logo and a link to your store.