What J & J Ink sells, and what shoppers ask
J & J Ink prints custom apparel and promotional merchandise in Springfield, Illinois, for businesses, schools, teams and events, through a WooCommerce store of about 99 products. Buyers ask what the shop can make, whether it stocks a specific item such as notepads, how long delivery takes and which payment methods are accepted.
A custom order is a longer conversation than a retail purchase, with several questions before anyone is ready to buy.
What they connected, and what the assistant answers from
The shop installed the Vatdi WordPress plugin in late August 2026 on the Grow plan. It synced 99 products, 13 pages, the shipping and policy documents and 10 FAQs, so range, delivery and payment questions are answered from the store's own content, and a buyer can keep asking without starting over.
Quotes for custom work still go to the team; the assistant covers the questions that come before that point.
What the dashboard shows
Since connecting, to mid-September 2026, the assistant has handled 5 conversations totalling 170 visitor messages: few conversations, but long ones, as buyers work through what they need. None needed a handover. That is an early snapshot; the figures are the shop's own, from its Vatdi dashboard, and will be refreshed after a full quarter.
Published 16 September 2026 with J & J Ink's permission. Figures are read from the store's own Vatdi dashboard for the period stated, with Vatdi's internal test traffic excluded. No figure on this page is an estimate.