What Alege Curs Calificare sells, and what shoppers ask
Alege Curs Calificare runs qualification courses for nursing assistants, car mechanics, plumbers and other trades in Romania, and takes enrolments through an OpenCart site. Prospective students ask the same things before they commit: how long the nursing course takes, when it starts, whether the mechanic course can be done online, when enrolment opens, and what exactly they will learn. Half of all questions are about a course or enrolling; 99% are in Romanian.
46% of conversations started outside 9 to 6 Bucharest time and 29% at the weekend, when a school office is closed and a prospective student is deciding at the kitchen table.
What they connected, and what the assistant answers from
The school connected Vatdi at the end of August 2026 on the Starter plan and had its first conversation the next day. Its knowledge base is deliberately small: 5 course listings, 11 information pages, 3 policies and contact details, 21 items in all, which is enough for the enrolment questions.
Asked how long the nursing assistant course lasts, the assistant answered five weeks and linked the course page. Asked whether the mechanic course can be taken online, it explained that it runs both online over Zoom and in person depending on the module. Asked when enrolment opens, it said enrolment is continuous and fully online. Asked what the plumbing and gas installer course teaches, it listed the competences from the course page.
Asked for a start date the site does not publish, it said the date was not specified and pointed the student to the school rather than guessing one.
What the dashboard shows
Over 69 conversations and 189 visitor messages, none needed a member of staff to take over, and the median first reply came 12 seconds after the question. Nearly half of those conversations happened while the office was shut.
As plain arithmetic: 189 messages answered by phone or email at two minutes each is about six hours of an administrator's time in the first fortnight. That is an illustration; the counts, hours and response times are measured, and will be refreshed after a full term.
Published 16 September 2026 with Alege Curs Calificare's permission. Figures are read from the store's own Vatdi dashboard for the period stated, with Vatdi's internal test traffic excluded. No figure on this page is an estimate.