AI chatbot pricing
Start free with the whole product — AI answers trained on your store, order lookup, human handover, the team inbox and 95+ languages. Starter ($4.49/mo) and Grow ($7.49/mo) raise the monthly conversation limit and let you remove the badge. Native plugins for WooCommerce, OpenCart, Shopify and five more platforms. No credit card to start.
Not tech-savvy? No problem! Our team will set everything up for you — completely free.
Free, Starter and Grow run the same product. Plans differ only by monthly volume and the badge.
See how AI-powered customer support compares to traditional methods. Calculate your potential savings with an ecommerce chatbot.
Calculate your savings: A single support agent costs $2,400-4,000/month. Vatdi AI chatbot handles unlimited conversations 24/7 starting at $0.
Common questions about AI chatbot pricing, billing, free plans, and features — every plan works on all supported platforms and any website.
Yes — Free includes every feature: AI answers trained on your store, product and order lookup, human handover, the team inbox, analytics, 95+ languages and lead capture (15 conversations/mo, 100 knowledge items, 200 products synced). The only thing Free cannot do is remove the "Powered by Vatdi" badge. No credit card required.
Absolutely. Upgrade or downgrade your plan at any time from your dashboard. When upgrading, the new features activate immediately. When downgrading, we prorate any remaining balance as credit.
We accept all major credit cards (Visa, Mastercard, American Express, Discover) securely via Stripe. For custom billing or invoicing needs, contact us.
No setup fees—ever. We also provide free onboarding support to help you install the widget, train your AI, and go live. Most stores are up and running within 15 minutes.
Refunds are available within 30 days of your first paid subscription. See our cancellation and refund policy for the full terms — renewals, upgrades, add-ons, and custom work are treated differently.
Yes — annual billing saves you 17% vs paying monthly (roughly two months free). The discount is automatically applied when you switch to Yearly in the toggle above. Annual plans also include priority support.
Vatdi caps monthly conversations, not messages — the AI keeps replying as many times as needed inside a conversation on every plan. You'll get email nudges at 75% and 100% of your conversation cap. On Free and Starter, once you hit the cap the widget stops opening new conversations for new visitors until the next cycle or an upgrade. Grow has unlimited conversations.
Every current plan (Free, Starter, Grow) includes one website. If you need to run Vatdi on several sites, contact us — we handle multi-site setups case-by-case while we build a self-serve add-on.
No contracts, no minimum commitment. All plans are month-to-month or annual—you choose. Cancel anytime with one click from your dashboard. Your data remains exportable for 30 days after cancellation.
Yes! For high-volume stores or agencies, we offer custom plans with dedicated support, SLAs, and volume discounts. Contact us to discuss your requirements.
Every plan has the same features. Plans differ by monthly volume — Starter at $4.49/mo (150 conversations) and Grow at $7.49/mo (unlimited conversations) — and paid plans can remove the "Powered by Vatdi" badge. See the plan cards above for the exact limits.
All customers get access to our help docs and email support. The Grow plan includes priority response times and free onboarding help. Reach out anytime.
No credit card required. Free setup support included. Works with all 14 supported platforms and any website.
