Collect richer customer feedback through conversation, not forms
Vatdi is an AI chatbot for feedback collection that replaces static surveys with conversational prompts to gather deeper, more actionable customer insights. It asks follow-up questions based on responses, achieves higher completion rates, and organizes feedback automatically. Free plan available.
Last updated
2K+
Active Users
100K+
Conversations Handled
24/7
Always Online
10K+
Human Handovers
Low survey response rates
Shallow feedback from multiple-choice forms
Manual analysis of open-ended responses
Feedback collected too late to act on
Post-purchase feedback
NPS and CSAT surveys
Feature request collection
Post-support interaction surveys
Traditional surveys have 10-15% completion rates. Vatdi delivers questions inside a chat conversation that feels natural, achieving completion rates of 40% or higher. Customers share more detail because they are having a dialogue, not filling out a form.
When a customer gives a low rating or mentions a problem, Vatdi automatically asks clarifying questions to understand the root cause. This produces actionable feedback instead of vague complaints.
Vatdi categorizes feedback by topic, sentiment, and urgency. View real-time dashboards showing trends, common themes, and NPS scores so your product and CX teams can act on insights quickly.
Install on your store in one click, or paste the one-line widget on any other site.
Chatbot feedback is conversational, asks follow-ups based on answers, and achieves 3-4x higher completion rates than traditional forms.
Yes. Trigger feedback requests after a purchase, support interaction, or at custom events via API.
Yes. All responses are scored for sentiment and categorized by topic so you can identify trends instantly.
Yes. Export to CSV or push data to your CRM, analytics tools, or data warehouse via API and webhooks.
Yes. Vatdi supports NPS, CSAT, CES, and custom rating scales inside the chat experience.
Deploy an AI chatbot trained on your business data in under 5 minutes. No credit card required.
