Resolve support tickets automatically with AI trained on your help center
Vatdi is an AI chatbot for helpdesks that integrates with Zendesk, Freshdesk, and Intercom to resolve tickets before they reach an agent. It trains on your existing help articles and macros to deliver instant, accurate answers and reduce ticket volume by up to 60%. Free plan available.
Last updated
2K+
Active Users
100K+
Conversations Handled
24/7
Always Online
10K+
Human Handovers
Growing ticket backlogs
Agents answering the same questions daily
Slow first-response times hurt CSAT
Knowledge base underutilized by customers
Tier-1 ticket auto-resolution
Agent assist and draft responses
Knowledge base search in chat
Ticket categorization and routing
Vatdi plugs directly into your existing helpdesk. Incoming tickets are first handled by AI, and only escalated to agents when the confidence score is low or the customer requests a human. No workflow disruption required.
Point Vatdi at your Zendesk articles, Freshdesk solutions, or Confluence pages. It ingests them automatically and starts resolving tickets using your approved answers within minutes of setup.
Even for tickets that need a human, Vatdi suggests draft responses and relevant articles to the agent in real time. This cuts handle time by 40% and ensures consistent quality across your team.
Install on your store in one click, or paste the one-line widget on any other site.
Zendesk, Freshdesk, Intercom, Help Scout, and any platform with an API or email integration.
Yes. Vatdi resolves tickets by answering the customer question and closing the ticket if the customer confirms satisfaction.
Agent assist suggests draft replies and relevant knowledge articles to your agents in real time, speeding up their responses.
Most helpdesk teams are live in under an hour. Connect your helpdesk, import knowledge base articles, and start deflecting tickets.
No. Vatdi works alongside your existing routing rules and escalation policies without disruption.
Deploy an AI chatbot trained on your business data in under 5 minutes. No credit card required.
