AI Chatbot for Helpdesk
Resolve support tickets automatically with AI trained on your help center
Vatdi is an AI chatbot for helpdesks that integrates with Zendesk, Freshdesk, and Intercom to resolve tickets before they reach an agent. It trains on your existing help articles and macros to deliver instant, accurate answers and reduce ticket volume by up to 60%. Free plan available.
Common Challenges
Growing ticket backlogs
Agents answering the same questions daily
Slow first-response times hurt CSAT
Knowledge base underutilized by customers
How Vatdi Helps
Tier-1 ticket auto-resolution
Agent assist and draft responses
Knowledge base search in chat
Ticket categorization and routing
Native Helpdesk Integrations
Vatdi plugs directly into your existing helpdesk. Incoming tickets are first handled by AI, and only escalated to agents when the confidence score is low or the customer requests a human. No workflow disruption required.
Train on Your Existing Knowledge Base
Point Vatdi at your Zendesk articles, Freshdesk solutions, or Confluence pages. It ingests them automatically and starts resolving tickets using your approved answers within minutes of setup.
Agent Assist Mode
Even for tickets that need a human, Vatdi suggests draft responses and relevant articles to the agent in real time. This cuts handle time by 40% and ensures consistent quality across your team.
Frequently Asked Questions
Zendesk, Freshdesk, Intercom, Help Scout, and any platform with an API or email integration.
Yes. Vatdi resolves tickets by answering the customer question and closing the ticket if the customer confirms satisfaction.
Agent assist suggests draft replies and relevant knowledge articles to your agents in real time, speeding up their responses.
Most helpdesk teams are live in under an hour. Connect your helpdesk, import knowledge base articles, and start deflecting tickets.
No. Vatdi works alongside your existing routing rules and escalation policies without disruption.
Start Free Today
Deploy an AI chatbot trained on your business data in under 5 minutes. No credit card required.