Give customers instant shipping updates without a support ticket
Vatdi is an AI chatbot for order tracking that connects to your store and shipping carriers to provide real-time delivery status in chat. Customers get instant answers about their orders without waiting for a support agent, reducing WISMO tickets by up to 80%. Free plan available.
Last updated
2K+
Active Users
100K+
Conversations Handled
24/7
Always Online
10K+
Human Handovers
WISMO tickets overwhelm support teams
Customers frustrated by slow tracking updates
Manual order lookup wastes agent time
After-hours tracking inquiries go unanswered
Self-service order status lookup
Carrier tracking integration
Proactive delivery notifications
Return and exchange initiation
Vatdi pulls live tracking data from carriers like USPS, FedEx, UPS, and DHL. Customers simply type their order number or email and get an instant update with estimated delivery date, current location, and tracking link.
"Where is my order?" is the number one support question for ecommerce stores. Vatdi answers it automatically around the clock, freeing your support team to handle complex issues that require human judgment.
Configure Vatdi to proactively notify customers when their order ships, is out for delivery, or encounters a delay. Proactive messaging reduces inbound inquiries and increases customer satisfaction scores.
Install on your store in one click, or paste the one-line widget on any other site.
Vatdi integrates with major carriers including USPS, FedEx, UPS, DHL, and regional carriers via API.
They type their order number or email into the chat widget and receive real-time status, location, and estimated delivery.
Yes. You can configure automated messages for shipped, out-for-delivery, delivered, and delay events.
Yes. Vatdi has native integrations with Shopify, WooCommerce, OpenCart, and other major ecommerce platforms.
Customers typically see a 60-80% reduction in where-is-my-order tickets within the first month.
Deploy an AI chatbot trained on your business data in under 5 minutes. No credit card required.
