Empower customers to help themselves with AI-guided self-service
Vatdi is an AI chatbot for self-service portals that gives customers instant access to account info, help articles, troubleshooting guides, and common actions without contacting support. It reduces inbound ticket volume by up to 60% while improving customer satisfaction. Free plan available.
Last updated
2K+
Active Users
100K+
Conversations Handled
24/7
Always Online
10K+
Human Handovers
Customers prefer chat over navigating portals
Support tickets for tasks customers could do themselves
Knowledge base articles are hard to find
Self-service adoption is low
Account management self-service
Knowledge base search
Troubleshooting guided steps
Portal action execution
Instead of navigating multiple portal pages, customers ask Vatdi what they need. Account balance, password reset, plan details, or how-to guides are all accessible through a single conversational interface that is faster than clicking through menus.
Vatdi does not just answer questions. It performs actions like resetting passwords, updating billing info, downloading invoices, and submitting requests. Customers get things done in chat without navigating your portal.
Vatdi indexes your entire help center and troubleshooting documentation. When a customer describes a problem, the bot provides step-by-step solutions from your existing content, making your knowledge base truly self-service.
Install on your store in one click, or paste the one-line widget on any other site.
Password resets, billing updates, invoice downloads, plan changes, and any action available through your portal API.
No. Vatdi adds a conversational layer to your portal, making it easier to use. The portal remains available for those who prefer it.
Vatdi crawls your help center, Confluence, or uploaded docs and makes them searchable through conversation.
Yes. Vatdi verifies user identity before performing account actions and supports SSO authentication.
Yes. Customers report 40-60% reduction in portal-related support tickets after deploying Vatdi.
Deploy an AI chatbot trained on your business data in under 5 minutes. No credit card required.
