AI chatbot

AI Chatbot for Shipping Queries

Answer every shipping question instantly without a support ticket

Vatdi is an AI chatbot for shipping queries that provides instant answers about delivery times, shipping costs, tracking status, and carrier options. It integrates with your store and shipping providers to eliminate the most common support questions. Free plan available with no credit card required.

Last updated

  • Free plan, no credit card
  • 95+ languages
  • Human handover included

2K+

Active Users

100K+

Conversations Handled

24/7

Always Online

10K+

Human Handovers

What breaks today

The gap without an assistant

  • Shipping questions are the top support topic

  • Customers abandon carts when shipping info is unclear

  • Agent time wasted on repetitive delivery inquiries

  • International shipping confusion increases tickets

How Vatdi closes it

What the assistant does for you

  • Pre-purchase delivery estimates

  • Real-time order tracking

  • Shipping policy Q&A

  • International shipping inquiries

01

Pre-Purchase Shipping Info

Before customers buy, they want to know shipping costs and delivery estimates. Vatdi calculates these in real time based on the customer location and cart contents, removing a major barrier to conversion.

02

Post-Purchase Tracking and Updates

After purchase, Vatdi provides real-time tracking from all major carriers. Customers type their order number and get current location, estimated delivery, and carrier contact info instantly.

03

Shipping Policy Self-Service

International shipping rules, free shipping thresholds, expedited options, and restricted items are all answered by Vatdi from your policy documents. No more agents repeating the same shipping policies all day.

Where it runs

Native plugin on your platform, widget on everything else

Install on your store in one click, or paste the one-line widget on any other site.

Frequently Asked Questions

Yes. Vatdi calculates estimated shipping costs based on customer location and cart contents in real time.

USPS, FedEx, UPS, DHL, and dozens of regional carriers via API integration.

Yes. Vatdi answers questions about international rates, customs, duties, and delivery timeframes from your policy docs.

Yes. Configure proactive notifications for shipping delays, out-for-delivery, and delivery confirmation.

By answering shipping questions instantly in chat, Vatdi deflects 60-80% of shipping-related support tickets.

Start Free Today

Deploy an AI chatbot trained on your business data in under 5 minutes. No credit card required.