AI Chatbot with Analytics Dashboard
Measure, optimize, and prove chatbot ROI
Vatdi provides a comprehensive analytics dashboard that tracks every conversation, resolution rate, visitor satisfaction score, and engagement trend in real time. Use data-driven insights to continuously improve your chatbot performance and demonstrate clear return on investment to stakeholders.
How It Works
Connect Your Chatbot
Analytics begin collecting data automatically the moment your Vatdi chatbot goes live. No extra setup required.
Explore the Dashboard
Filter by date range, chatbot, page, or visitor segment to find the insights that matter most to your team.
Act on Insights
Identify underperforming topics, retrain the AI with new content, and watch metrics improve in real time.
Key Benefits
Prove chatbot ROI to leadership with clear resolution and deflection metrics
Identify knowledge gaps by analyzing unanswered or fallback queries
Optimize chatbot placement by understanding page-level conversation patterns
Conversation-Level Metrics
See total conversations, average duration, resolution rate, handover rate, and fallback frequency. Drill into individual sessions to understand where the AI excelled and where it struggled, then feed those insights back into training.
Visitor Engagement Insights
Track unique visitors, returning visitors, peak traffic hours, and page-level engagement. Understand which pages drive the most conversations and optimize chatbot placement for maximum impact.
Exportable Reports and Alerts
Schedule weekly or monthly PDF reports delivered to stakeholders. Set threshold alerts for metrics like fallback rate or CSAT drop so your team can react before small issues become big problems.
Frequently Asked Questions
Total conversations, resolution rate, average duration, CSAT score, handover rate, fallback rate, unique visitors, returning visitors, and more.
Yes. You can export CSV data or schedule automated PDF reports via email on a weekly or monthly basis.
Vatdi retains analytics data for as long as your account is active. All plans include at least 12 months of historical data.
Yes. Configure threshold alerts for any metric. For example, get notified if the fallback rate exceeds 15% in a given day.
Absolutely. View aggregated metrics across all chatbots or filter by individual bot, page, or visitor segment.
See Your Chatbot Performance Clearly
Get real-time analytics from day one with no extra configuration.