Automate Customer Service 24/7
Never miss a customer question, even at 3 AM.
Vatdi helps you automate customer service around the clock by providing AI-powered customer support that works 24/7. With RAG training, human handover, and multi-platform support, Vatdi ensures every visitor gets instant, accurate answers regardless of time zone or business hours.
The Problem
Customers leaving because no one is available outside business hours
Expensive night-shift or offshore support teams
Inconsistent response quality during off-peak hours
Lost sales from unanswered pre-purchase questions overnight
How Vatdi Solves This
Answer product questions and shipping inquiries at any hour automatically
Capture leads from late-night visitors with conversational forms
Provide consistent, accurate responses without shift handover gaps
Escalate urgent after-hours issues to on-call staff via email or Slack
How to Get Started
Train Your AI Assistant
Upload your FAQs, product docs, and policies. Vatdi learns your business in minutes.
Set Escalation Rules
Define when and how the chatbot should hand over to a human agent or send an alert.
Go Live Around the Clock
Embed Vatdi on your site and start providing instant 24/7 support without hiring night staff.
Why 24/7 Support Is No Longer Optional
Customers expect instant answers at any hour. A delayed response means a lost sale or a negative review. Vatdi ensures your business is always available, turning after-hours traffic into revenue instead of frustration.
AI That Knows Your Business
Unlike generic chatbots, Vatdi is trained on your actual documents and data using RAG technology. It answers as if your best support agent were always on duty, citing sources and staying on-brand.
Seamless Human Handover When Needed
For issues that need a personal touch, Vatdi transfers the conversation to a live agent with full chat history. Your team picks up exactly where the AI left off, no repetition required.
Frequently Asked Questions
Yes. Vatdi runs on redundant cloud infrastructure with 99.9% uptime so your customers always have access to support.
Vatdi supports over 90 languages automatically, so international visitors get help in their preferred language at any hour.
Vatdi collects the customer's details and creates a ticket for your team. You can also set up instant notifications via email or Slack.
Vatdi grounds every answer in your uploaded knowledge base using RAG technology, dramatically reducing hallucinations and ensuring accuracy.
Yes. Every conversation is logged in your Vatdi dashboard with timestamps, satisfaction scores, and escalation flags.
Never Miss Another Customer Question
Deploy Vatdi and provide instant support 24/7 without hiring night staff. Free plan available.