Deliver exceptional customer service on BigCommerce with AI.
Vatdi is a BigCommerce chatbot for customer service that automates support across your BigCommerce store. From product questions and order tracking to returns and recommendations, Vatdi handles the full customer service spectrum so your team can focus on strategic growth.
Last updated
2K+
Active Users
100K+
Conversations Handled
24/7
Always Online
10K+
Human Handovers
Automate product questions and buying advice on BigCommerce
Provide order tracking and delivery updates via chat
Handle return requests and refund inquiries automatically
Recommend products based on customer browsing and conversation context
BigCommerce stores need customer service that scales with growth. Vatdi provides AI-powered support trained on your store data, handling customer queries instantly and accurately around the clock.
Add Vatdi to your BigCommerce store by pasting an embed code into your storefront script settings. Import your product catalog and your AI support agent is ready to serve customers.
Vatdi handles the full lifecycle of customer service: pre-purchase questions, order tracking, return processing, and post-purchase support. One AI assistant covers it all.
Install on your store in one click, or paste the one-line widget on any other site.
Go to BigCommerce Storefront settings and add the Vatdi embed code via Script Manager. No app installation or developer required.
Yes. Import your BigCommerce product catalog into Vatdi so the AI can answer detailed product questions and make recommendations.
Yes. Connect your order data and Vatdi provides real-time order status and shipping tracking to customers via chat.
Yes. Vatdi works with both BigCommerce standard and B2B editions, handling both consumer and business customer inquiries.
Yes. Vatdi offers a free plan with full AI support features so you can try it on your BigCommerce store before upgrading.
Deploy Vatdi on your BigCommerce store and automate customer service today.
