Reduce Cart Abandonment with AI Chat
Answer buyer hesitations in real time and close more sales.
Vatdi helps you reduce cart abandonment by providing AI-powered customer support that works 24/7. With RAG training, human handover, and multi-platform support, Vatdi answers last-minute questions about shipping, returns, and product fit so shoppers complete checkout with confidence.
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The Problem
Over 70% of online shopping carts are abandoned before checkout
Shoppers leave because shipping, return, or sizing questions go unanswered
Static FAQ pages fail to address context-specific buyer concerns
Retargeting ads are expensive and have diminishing returns
How Vatdi Solves This
Greet shoppers with a welcome message and quick replies on the pages you choose
Answer shipping cost and delivery time questions instantly
Provide real-time size and compatibility recommendations
Offer the discount codes you have set up, with their conditions, when they fit
How to Get Started
Train on Your Product Catalog
Import your product data, shipping policies, and return rules. Vatdi learns every detail shoppers ask about.
Set the Welcome and Follow-Up Messages
Write the welcome text and quick replies, set the delay before the follow-up bubble reappears, and hide the widget on any pages you want it kept off.
Review the Conversations
Read what shoppers actually asked, check the quality score on each answer, and add the missing content the reports point at.
Why Shoppers Abandon Carts
Unexpected shipping costs, unclear return policies, and unanswered product questions are the top reasons shoppers abandon carts. Vatdi addresses all three by giving instant, accurate answers right when the buyer is about to leave.
The Prompts Vatdi Actually Has
There is no hesitation detection and no exit-intent trigger. What you can set is the welcome message, the quick replies shown with it, and a follow-up bubble that reappears after a delay you choose, plus rules to hide the widget on pages where you do not want it, separately for desktop and mobile.
Measure What the Reports Show
Vatdi does not attribute revenue or track conversions. The reports cover conversations, leads with a 1 to 5 trust rating, visitor feedback, recurring question themes and a usage forecast, and every conversation is graded 0 to 10 with plain advice on what to fix. Compare those against your own store analytics.
Frequently Asked Questions
It answers the questions that stop a purchase: shipping cost and timing, the returns window, stock, sizing and compatibility, using your synced catalogue and policy pages. The prompting is limited to a welcome message, quick replies and a follow-up bubble after a delay. There is no hesitation detection or exit-intent trigger.
Yes, within the conversation. You add the codes and their conditions in the dashboard and the AI offers one when it fits what the shopper is asking. It cannot fire a code because someone is about to leave the page, since there is no exit detection. The shopper applies the code at checkout.
Yes, in different ways. WooCommerce, OpenCart, PrestaShop, Magento, Shopware, Joomla and Drupal Commerce have plugins that sync your catalogue and enable order status lookup. The Shopify app adds the widget and trains on your pages, collections and policies, without order lookup. Any other site can use the one-line script embed.
We do not publish uplift figures, and you should be wary of anyone who does. What you can check in the first week is whether the AI is answering correctly: read the conversations, look at the 0 to 10 quality score on each one, and fill the gaps in your synced content that it points at.
Absolutely. Train Vatdi on your full product catalog and it can answer sizing, compatibility, ingredient, and specification questions instantly.
Stop Losing Sales to Cart Abandonment
Deploy Vatdi on your checkout page and start recovering lost revenue today. No credit card required.