AI Chatbot for Subscription Management
Let subscribers manage their plans through simple chat conversations
Vatdi is an AI chatbot for subscription management that lets customers upgrade, downgrade, pause, or cancel their plans through conversation. It answers billing questions, applies promo codes, and reduces involuntary churn from failed payments. Free plan available.
Common Challenges
Subscription changes overload support teams
Customers churn because cancellation is easier than finding help
Failed payments cause involuntary churn
Billing inquiries are repetitive and time-consuming
How Vatdi Helps
Plan upgrade and downgrade
Cancellation deflection and retention
Invoice and billing self-service
Failed payment recovery
Self-Service Plan Changes
Subscribers upgrade, downgrade, or switch plans directly in chat. Vatdi explains feature differences, prorates billing, and confirms changes instantly. No support tickets or phone calls needed for routine plan management.
Cancellation Deflection
When a subscriber asks to cancel, Vatdi asks why and offers tailored alternatives such as a plan downgrade, pause, or special offer. This saves 20-30% of cancellations that would have been processed without intervention.
Billing and Invoice Self-Service
Customers check their next billing date, download invoices, update payment methods, and resolve failed payment issues all through chat. This dramatically reduces billing-related support volume.
Frequently Asked Questions
Yes. Vatdi handles upgrades, downgrades, and plan switches with prorated billing calculated automatically.
Vatdi asks the cancellation reason and offers alternatives like pausing, downgrading, or a retention offer before processing.
Yes. Vatdi notifies customers of failed charges and guides them to update their payment method to prevent involuntary churn.
Stripe, Paddle, Chargebee, Recurly, and any billing system with an API.
Yes. Vatdi can retrieve and share invoice PDFs or links directly in the chat conversation.
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Deploy an AI chatbot trained on your business data in under 5 minutes. No credit card required.