35K+
Questions answered
Real conversations across every connected store.
Free expert setup on every plan
The AI chatbot for ecommerce that answers from your own store
Trained on your products, pages and policies, it answers shoppers 24/7 in 95+ languages, checks order status, captures leads and hands over to your team when it matters — no coding required.
- No credit card
- Live in 5 minutes
- We set it up for you
Works with
Heli
Here to help you 24/7
➤
Powered by vatdi.com
Integrations
Works with your platform
Native plugins with one-click Easy Connect for self-hosted stores, and a simple widget embed everywhere else — live in minutes.
12K+
Answered this month
Live volume in the last 30 days.
24/7
Always-on
No human on shift required.
We Set It Up For You — Free
Don't want to do it yourself? No problem! Our team handles everything.
1
Create your free account
2
Request expert setup
3
We install, train & customize
Installation
Product Sync
AI Training
Widget Customization
Try for free — we set it up
RAG chatbot training
Train it on your own content — no code needed
Vatdi uses retrieval-augmented generation: every answer is written from the passages it finds in your catalogue, pages, policies and uploads, so it says what your store says — and says "I don't know" instead of guessing.
- DOC / DOCX
- CSV
- TXT / Markdown
- Website crawl
- Product sync
- FAQ import
-
Upload documentsPDF, Word, CSV, TXT and Markdown files, up to 10 MB each.
-
Crawl your site or sync your storeSitemap crawl, pasted URLs, or a native plugin that keeps the catalogue current.
-
Answers in 95+ languagesDetects the visitor's language automatically; you choose the fallback.
-
Human handover with contextYour team picks up the same chat with every message attached.
What makes Vatdi different?
Most chatbots only reply. Vatdi qualifies, acts, and escalates with context so your team closes faster.
Typical chatbots
Only scripted replies
Limited to FAQs, no order lookups, and zero context for humans.
Low
Minimal conversions and poor coverage after hours.
- Can't learn from your PDFs, docs, or product data.
- No lead capture or scoring.
- Handoffs lose conversation history.
With Vatdi
Understands and acts
AI + human hybrid built to qualify buyers, resolve support, and escalate with context.
24/7
Coverage on 14 e-commerce platforms, any custom website, service sites, and ERP portals.
- Powered by OpenAI + Gemini with RAG for accurate, on-brand answers.
- Captures email/phone/order IDs, scores leads, and routes VIPs.
- Human handover preserves full conversation and collected fields.
Trusted by brands across every industry
AI chatbot features ready out of the box
Enterprise-grade AI chatbot for ecommerce that sells, supports, and scales with your business—deploy in minutes without writing a single line of code.
AI-Powered Support
24/7 intelligent responses trained on your content
Human Handover
Seamlessly escalate to live agents when needed
Order Tracking
Native catalog & order sync with WooCommerce and OpenCart
95+ Languages
Automatic detection and multilingual support
Lead Capture
Auto-collect emails, phones, and qualify leads
Analytics Dashboard
Track conversations, CSAT, and performance
How Vatdi works.
AI + RAG + human handover so every visitor gets an answer, a recommendation, or a qualified path to your team.
- 1. Understands the question Reads intent, tone, and language — automatically, in 95+ languages.
- 2. Searches your own knowledge Vector search across your products, pages, PDFs, CSVs, and FAQs — never generic guesses.
- 3. Answers in your brand voice Grounded in the retrieved content and bounded by your guardrails.
- 4. Converts or hands over Recommends products, captures the lead, or escalates to your team with full history.
Ready for your stack
One agent, every platform — no custom development required.
Native plugin & app — one-click connect, catalog sync
One-line widget embed — 2-minute install
Anything else
Setup time: 5 minutes with a plugin, 2 minutes with the widget
AI chatbot integrations for every e-commerce platform
Launch with one widget script, match your brand, and connect the WordPress chatbot plugin, WooCommerce AI chatbot, Shopify chatbot app, OpenCart extension, or any of our other supported platforms.
One-Line Installation
Deploy your AI chatbot with a single script tag. No coding skills required—just copy, paste, and go live in under 60 seconds.
Full Brand Customization
Match your brand identity with custom colors, gradients, fonts, positioning, welcome messages, agent avatars, and preset conversation starters.
Native Platform Plugins
Native plugin for WordPress/WooCommerce and OpenCart with automatic product sync and order tracking, an official Shopify app, and a widget for every other platform.
Human handover, built-in
When the AI is not sure, one click hands the chat to your team inbox. Unlimited teammates on every plan — no extra seat charges.
Secure by design
HTTPS everywhere, encrypted secret management, per-store isolation, and rate limiting on every public endpoint. Data encrypted in transit.
Mobile-First Design
Responsive widget optimized for all devices. Delivers seamless conversations on desktop, tablet, and mobile with adaptive layouts.
Latest insights from the Vatdi team.
Learn how operators across industries deploy multilingual AI agents, sync data, and prove ROI.
Top 7 ai chatbots for ecommerce for ecommerce compared
Explore how the best ai chatbots for ecommerce for ecommerce 2026 boost conversions and cut support costs with real-world examples and actionable insights.
Read article →
How to Master Advanced AI Chatbot Techniques for Ecommerce
Explore how to advanced ai chatbot techniques can improve ecommerce support by handling complex queries and boosting upsell opportunities effectively.
Read article →
Order tracking in chat: why 'where is my order?' should never reach a human
Where-is-my-order is one of the most common store support questions and the easiest to automate safely: order number plus email or phone, read live from the store. What the bot should say at each status, which platforms support it, and how to measure deflection.
Read article →Clear, scalable pricing.
Start free, invite your team, and upgrade when you are ready. Every plan includes priority onboarding support.
Free forever
Free
Free
Conversations / mo
?
15
Knowledge items
?
100
Products synced
?
200
- “Powered by Vatdi” badge shown
- Support Basic
- All 12 features listed below
Starter
$4.49
/month
Conversations / mo
?
150
Knowledge items
?
500
Products synced
?
2,000
- No “Powered by Vatdi” badge
- Priority Support Advanced
- All 12 features listed below
Most Popular
Grow
$7.49
/month
Conversations / mo
?
Unlimited
Knowledge items
?
Unlimited
Products synced
?
10,000
- No “Powered by Vatdi” badge
- Priority Support Advanced
- All 12 features listed below
Same product on every plan
Every plan includes
Free, Starter and Grow run the same product. Plans differ only by monthly volume and the badge.
- AI Agent Chatbot
- Multi-Language Support
- Custom Knowledge Training
- Smart Conversation Memory
- AI Order Status Lookups
- Auto Product Sync
- Lead Capture
- AI Lead Scoring
- Human Agent Handover
- Agent Inbox
- Automatic Coupon Sync
- Advanced Analytics
Customer proof
Train once, deploy everywhere.
Whether you upload PDFs, sync WordPress or OpenCart via our plugins, or drop in a Shopify feed when it's ready, Vatdi keeps every channel on-brand and automation-first.
Free expert setup on every plan.
We handle installation, training, customization and go-live support — on the Free plan too. No card, no contract.
Unified access
Login or create your workspace without leaving the page.
Bring your team onboard, invite collaborators, and manage billing from one secure dashboard.
- Works 24/7 with AI + human handover.
- Invite unlimited human agents at no extra cost.
- Train with PDFs, docs, CSVs, and website links.
- Order tracking for WooCommerce and OpenCart.
Seamless activation
Configure brand tone, connect your data sources, and paste one script. We'll handle AI orchestration and security.
- Instant workspace Provisioned the moment you verify your email.
- Guided onboarding Best-practice checklists walk you through every toggle.
- Live success score Real-time readiness bar so you know when to launch.
Need a hand? Talk to onboarding — average response time under 4 minutes.