Ecommerce support
Conversational product recommendations: how a store chatbot suggests the right item
Conversational product recommendations are answers, not adverts: a shopper describes what they need in their own words and the chatbot suggests the items from your catalogue that match, ranked by what actually sells, shown as cards with live price and stock. This guide explains how that works, the catalogue data it depends on, three real exchanges, what it is not (no cross-sell engine, no browsing profiles), and how to measure it.