Chatbot fundamentals
AI chatbot for your website: what it does for sales and support without a bigger team
An AI chatbot for your website answers visitors from the pages, documents and FAQs you already have, captures a lead when someone is not ready to act, and hands over to a person when a question needs one. This guide covers a services site, a SaaS site and a store, what to feed the bot, the one-line install, the three mistakes that waste it, and how to measure it.